1

Don't let these people work on your car, go elsewhere.!!! I went there to fix a diagnostic trouble code because my van would not pass a smog test due to the trouble code P0700 transmission. Causing the service engine light to be on. I went to Express to diagnose the problem because they had a DRB3 diagnostic code scanner. Got a call and was told numerous things were wrong according to the scan tool. So 3 days later and $3900 later I picked up my van, drove 6 miles and trans. went back in to limp mode, check engine light came back on and delay shifting from rev. to drive came back. Took it back and they said the new shift solenoid had to be replaced. That did not fix it. They over tightened the bolt tha holds the 60 pin wire connector to the transmission control module, this made it impossible to disconnect the TCM. So it was up to me they said because they could not find a TCM. Supposedly according to the bill they tested all electrical components before they did anything else. After I spent $3900 I was still no better off than I was before I took the van to Express. After having to buy and install a TCM myself, and splicing the new connector on to the van myself, the check engine light is not lit, there are no diagnostic trouble codes and the vehicle passed the smog test. So I ended up fixing the problem myself. After paying them over $3900 and having to take it back to them twice because the check engine light and P0700 DTC still were present plus the van was in limp mode again. I was still no better off than I was before I took the van to Express. Also, every time they worked on my van I was told to drive approx. 100 miles to re-establish the perimeters and monitors in the vehicles computers, which they said would make the P0700 code go away. It didn’t go away. So, 30 gallons of fuel, plus my time to drive the 100 miles 3 times and 2 days to splice the wire harness, plus the cost of purchasing the TCM and materials, and another 100 miles, I’m into this repair for over $5,000. I went back to ask for a partial refund of one half of what I paid them, and I was yelled at and given a bunch of static about “there were this code and that code”. Rebuilding the transmission they guaranteed would remedy the problem. Anyway I’m out of time and patience so I will do what I have to do. Thanks for reading. I wonder how many of the 5 star reviews are false or made up. I should have read farther down the reviews list. This place is a joke, and customer service is non-existent. When I went and asked for half of what I paid them to be refunded, I was yelled at and given BS about "you had this code and that code" and pretty much "the cost of running a business, and California regulations" were my fault. Do yourself a favor and find a good shop to fix your car. (This is all factual)

5

I had the best experience here. This was the first time dealing with a car problem on my own, and this company made me feel very comfortable with the decision that I made. They were very friendly, helpful, and caring. I had my car back in no time. Wonderful place to trust with major care issues.

Thank you so much for your kind words! We're thrilled to hear that your experience with us was positive, especially considering it was your first time dealing with a car issue on your own. Our team is dedicated to making sure our customers feel comfortable and well taken care of, so it's great to know we were able to do that for you. We're glad to have earned your trust and look forward to being here for any future car care needs. Safe travels!

- Express Transmissions
1

These guys are a joke took my truck in there, they said they would diagnose it and get back to me in a day or so took him three days to call me back they ball parked me $1500. When I finally got the truck back. it was $2000 and they replaced a starter for me which I didn’t ask them to do. They were supposed to stop the oil leak and didnt. They charged me almost $400 for the starter that I could’ve done myself for $100 or less. Then it’s been a couple months so I get under there to change my oil. I have been noticing a clanging and these morons obviously didn’t tighten down the transmission mount bolts because one of the nuts is totally gone and the other one was halfway unscrewed. Incompetent to say the least. Definitely go somewhere else

1

Disrespectful that don't have a nice car with a pinto budget

5

Thank you for leaving us a 5-star review, Catrina! We are thrilled to hear that you had a positive experience with us here at Express Transmissions. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future! -Maria

- Express Transmissions
5

I took my 97 Dodge Ram in for leaking seals. Steve & Trey were very professional & thorough. I ended up getting a complete rebuild but my truck hasn’t performed this well in over 10 yrs. Even picked up 6 MPG after the repair. Nobody wants to spend that kind of $$$ but I definitely got my moneys worth and then some. HIGHLY RECOMMENDED!

Kris, thank you for the 5-star review! We're thrilled to hear about your positive experience with Steve and Trey. We take pride in delivering top-notch service and ensuring your truck performs at its best. It's great to know that you're seeing improved mileage as well. We appreciate your recommendation! -Maria

- Express Transmissions
5

I highly recommend Express Transmissions. The owner Steve, and his son Trey are very honest and kind people. I took my car in for a inspection on one of my CV axle joints as I thought it might need replacement because my tire exploded after falling into an 8-10" pothole years ago. I have been chasing an issue with my cars handling for over three years. Steve said the axle seemed fine and advised me not to replace it like I have with so many other parts while trying to find the source of this ongoing problem. I really appreciate Steve's honesty, kindness and how much he helped me! In this day and age, you don't find too many people who are so compassionate. Thank you so much. Tammi

Tammi, thank you for the glowing review! We're thrilled to hear about your positive experience with our team, especially Steve and Trey. It's our goal to provide honest and compassionate service to all our customers. If you ever need any further assistance with your car, don't hesitate to reach out. We're here to help!-Maria

- Express Transmissions
1

5

Great team there ! Respectful & understanding. They do great work, most of all !!

Thank you for your kind words! We're thrilled to hear you had a great experience with our team. Your support means a lot, and we look forward to serving you again in the future!

- Express Transmissions
5

Thanks so much for your feedback!

- Express Transmissions
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