5

I spoke with Trey over the phone and took my car to get the transmission looked at and they were very honest and explained it wasn’t the transmission. Very honest and helpful! 5 stars!!

Thank you so much for your kind words, Fatima! We are thrilled to hear about your positive experience with us. Our team at Express Transmissions takes pride in providing honest and accurate assessments of your car's needs. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! -Maria

- Express Transmissions
5

Its my first time with Express Transmission and Trey was very honest with whats going on with my vehicle. I know nothing about my engine but the moment he gave me the assessment, I knew that my mechanic referred me to the right business and people to help me with my car maintenance. I know Im in good hands :)

Thank you for choosing Express Transmissions, Pauline! We're thrilled to hear about your positive first experience with us. Our team takes pride in providing honest and accurate assessments to ensure you feel confident in your car maintenance journey. Rest assured, we'll continue to provide the same level of exceptional service in the future. If you have any further questions or need assistance, don't hesitate to reach out. Safe travels!-Maria

- Express Transmissions
1

I would not trust this place. Took my van there to get estimate, and was pressured to get my transmission rebuild or pay storage fee for. They then took apart the transmission and made us paid almost 4k for it. Never again!

5

Im very satisfied with the work professionalism customer service.

We appreciate the feedback! Glad you had a good experience and please let us know if there’s anything we can help you with in the future.

- Express Transmissions
1

I am writing to formally express my concern regarding the level of professionalism demonstrated during a recent phone call with your office. The individual who answered my call was notably rude from the beginning of the conversation. Instead of providing basic courtesy or assistance, their tone and behavior were dismissive and unprofessional. During the call, I was unexpectedly hung up on without any explanation or attempt to resolve the matter. This type of conduct is unacceptable for any professional environment, especially one that represents your organization. Additionally, I was taken aback by the inappropriate language and remarks made over the phone. Such behavior does not reflect the standards of professionalism that customers should expect. I respectfully request that this matter be reviewed so that similar situations can be avoided in the future. I value clear and respectful communication, and I hope that steps will be taken to ensure a higher level of professionalism going forward. Thank you for your attention. Sincerely, [George Castellanos time is 3:20pm December 8,2025 I would also post this recorded call that I made towards you guys on TikTok and other social media platforms. I encourage you guys to work on hiring people that answer the phone correctly and are of much help when they want to spend their money on your business.

5

Thank you so much for your five star review. We appreciate the feedback.

- Express Transmissions
5

Very nice and professional. Explain everything I need to know about my transmission.

Thank you for your kind words Bruce! We strive to provide exceptional service and we're delighted to hear that you had a great experience. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!-Maria

- Express Transmissions
5

Wonderful service: communication, care, and knowledge, even the dog is incredible! Very pleased i was referred to them. Yes it sucked to get a transmission but i was in good hands!

Thank you for the 5-star review, Andrew! Our team at Express Transmissions is ecstatic to hear that you had such a wonderful experience with us. We take pride in providing excellent service and ensuring our customers feel taken care of. From our communication to our expertise, we are thrilled to have earned your trust. We'll make sure to pass along the compliment to our furry friend too! If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help! -Maria

- Express Transmissions
5

Express Transmission stands out for its reliability, high-quality repairs, and excellent customer service. Whether you need a simple fix or a full transmission overhaul, this service center is a trustworthy choice for any vehicle owner. Overall, I would highly recommend Express Transmission for anyone in need of transmission services. Their commitment to quality and customer care is commendable, making them a top pick in the automotive repair industry.

Thank you Stanley for the kind words! We're thrilled to hear about your positive experience with our service center. Providing reliable repairs and excellent customer service are at the core of what we do here at Express Transmissions. We truly appreciate your recommendation and look forward to serving you again in the future! -Maria

- Express Transmissions
5

Thank you so much for the five stars. Let us know if there’s ever anything else that we can help you with.

- Express Transmissions
Express Transmissions is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Express Transmissions (209) 466-1111 if you have any issues in accessing any area of our website.