Stockton Transmissions Repair

397 reviews
(209) 645-7164
5

Im very satisfied with the work professionalism customer service.

We appreciate the feedback! Glad you had a good experience and please let us know if there’s anything we can help you with in the future.

- Express Transmissions
1

I am writing to formally express my concern regarding the level of professionalism demonstrated during a recent phone call with your office. The individual who answered my call was notably rude from the beginning of the conversation. Instead of providing basic courtesy or assistance, their tone and behavior were dismissive and unprofessional. During the call, I was unexpectedly hung up on without any explanation or attempt to resolve the matter. This type of conduct is unacceptable for any professional environment, especially one that represents your organization. Additionally, I was taken aback by the inappropriate language and remarks made over the phone. Such behavior does not reflect the standards of professionalism that customers should expect. I respectfully request that this matter be reviewed so that similar situations can be avoided in the future. I value clear and respectful communication, and I hope that steps will be taken to ensure a higher level of professionalism going forward. Thank you for your attention. Sincerely, [George Castellanos time is 3:20pm December 8,2025 I would also post this recorded call that I made towards you guys on TikTok and other social media platforms. I encourage you guys to work on hiring people that answer the phone correctly and are of much help when they want to spend their money on your business.

5

Thank you so much for your five star review. We appreciate the feedback.

- Express Transmissions
5

Very nice and professional. Explain everything I need to know about my transmission.

Thank you for your kind words Bruce! We strive to provide exceptional service and we're delighted to hear that you had a great experience. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!-Maria

- Express Transmissions
5

Wonderful service: communication, care, and knowledge, even the dog is incredible! Very pleased i was referred to them. Yes it sucked to get a transmission but i was in good hands!

Thank you for the 5-star review, Andrew! Our team at Express Transmissions is ecstatic to hear that you had such a wonderful experience with us. We take pride in providing excellent service and ensuring our customers feel taken care of. From our communication to our expertise, we are thrilled to have earned your trust. We'll make sure to pass along the compliment to our furry friend too! If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help! -Maria

- Express Transmissions
5

Express Transmission stands out for its reliability, high-quality repairs, and excellent customer service. Whether you need a simple fix or a full transmission overhaul, this service center is a trustworthy choice for any vehicle owner. Overall, I would highly recommend Express Transmission for anyone in need of transmission services. Their commitment to quality and customer care is commendable, making them a top pick in the automotive repair industry.

Thank you Stanley for the kind words! We're thrilled to hear about your positive experience with our service center. Providing reliable repairs and excellent customer service are at the core of what we do here at Express Transmissions. We truly appreciate your recommendation and look forward to serving you again in the future! -Maria

- Express Transmissions
5

Thank you so much for the five stars. Let us know if there’s ever anything else that we can help you with.

- Express Transmissions
5

Trey, Steve and their team provided great work with both the diagnostic and repairs on my Honda. Thank you again, my family truly appreciates the hard work, kind and helpful service. We are back on the road and my car is driving great.

Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with Trey, Steve, and the rest of our team. It's always great to hear that our hard work and dedication to providing excellent service and repairs are appreciated. We're glad to know that you are back on the road and your Honda is driving great! If there's anything else we can do for you in the future, don't hesitate to reach out. -Maria

- Express Transmissions
1

We are sorry to see your one star review and would love the chance to see what went wrong. Your feedback is important to us as we are always striving to improve. Please reach out to us directly at 209-466-1111 so we can learn more and make it right.

- Express Transmissions
5

Very professional, diagnosed the problem , and fixed it , I'm back on the road!

Thank you Mike for the stellar 5-star review! We're delighted to know that our service was excellent. Please don't hesitate to reach out if you have any questions in the future. -Maria

- Express Transmissions
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Express Transmissions is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Express Transmissions (209) 466-1111 if you have any issues in accessing any area of our website.