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10 Overlooked Services In Stockton

Posted February 21, 2012 2:20 PM

We live such busy lives nowadays: work, social events, running the kids all over Stockton. Some days it’s all we can do to keep track of everywhere we need to be. That’s why you’ve gotta be organized. Lists, PDA, calendar- we have to keep track of it all.

So let’s talk about schedules. Specifically, automotive service schedules. And particularly, the scheduled services that are sometimes forgotten.

We have a list of 10 service items that are often overlooked. They’re all very important and need appropriate attention. So here we go, in no particular order.

1. Power Steering Service
Be honest; have you ever thought of this on your own? Your power steering fluid gets dirty and builds-up moisture over time. Cleaning out your power steering system means that dirt and gum are removed and your power steering parts are protected from corrosion. Ask your service advisor if it’s time for a power steering check-up.

2. Wheel Alignment
When your wheels are out of alignment your car pulls to one side. It’s pretty annoying, but it’s also dangerous. And it causes your tires to wear out really fast; which is expensive! Most owners’ manuals suggest you get your alignment checked once or twice a year.

3. Differential Service
Okay, did you even know you had a differential? Well you do. One, two or three in fact. Differentials are often called gear boxes and they’re part of the drive-train that transfers power from the engine to your wheels. They don’t need service that often, but you can’t just ignore them. Check with your service advisor.

4. Cabin Air Filter
More and more Stockton cars these days have cabin air filters to clean the air in the passenger area where we sit. They filter out dust and pollen. When they’re clogged up, they can get smelly. Change your cabin air filter on schedule to enjoy fresh, clean air, which can also help with allergies.

5. Timing Belt Replacement
Most cars and some vans and trucks around the Stockton area have timing belts. Without going into a lot of detail, let’s just say that your car won’t run without it – period. And if it breaks while you’re driving it can do thousands of dollars worth of engine damage. Check your owners’ manual or with your service advisor. If you’re approaching 60,000 miles; absolutely look into it right away.

6. Transmission Service
Transmission service is very basic, but it’s often forgotten. Your transmission needs clean fluid from time to time to keep running efficiently and avoid costly repairs. And it can improve your fuel economy too.

7. Air Conditioning Service
Most of us don’t think about our air conditioning until it doesn’t work. Then if you’re lucky, you just need to add refrigerant. If you’re not, some of the components may have been ruined. Those components are not cheap. Regular air conditioning service adds clean refrigerant which cools and lubricates your air conditioner and conditions the seals.

8. Brake Service
No we’re not talking about squealing, grinding brakes here. We’re talking brake fluid. Over time the fluid gets a lot of water in it. Because water compresses differently than the brake fluid, your brakes won’t work as well. It may even get dangerous. The water can also rust out brake system components and then your brakes can fail altogether. Check with your service advisor for recommendations.

9. Coolant System
Another thing that’s so easy to forget about: When you don’t change your antifreeze on schedule it becomes corrosive. Fresh coolant contains additives that maintain the pH balance in the coolant. These additives wear out and the fluid in the radiator can actually eat holes in the radiator or hoses. Then you’re stranded.

10. Fuel System Cleaning
In times of high fuel prices, fuel system cleaning is so important. Fuel gums up a bunch of parts as it moves from the gas tank and through the engine. A thorough fuel system cleaning will keep clean gas flowing into the engine. Your fuel injectors get gunked up over time and need to be cleaned. Having your fuel system cleaned on schedule will really help your fuel economy.

And there we have it; 10 services that are often overlooked. Did you know that a recent survey showed that 90 percent of vehicles on the road have at least one scheduled maintenance service that hasn’t been performed? Based on our busy lives, we’re not surprised.

We know it takes some thought and effort to actually maintain your vehicle; but it not only saves money in the long run – it saves time too. And we can all use a little more time.

Express Transmissions can help with any of these services. Give us a all at 209-466-1111.

Posted in the Maintenance category

Fuel Saving Tip: Slow Down Around Stockton

Posted February 16, 2012 10:32 AM

There's not much we can do about the price of gas in Stockton California, but we do quite a bit about how much we use as we're driving on our Stockton streets.

Our driving habits can dramatically affect our fuel economy.

The first thing we can do is watch the 'go-pedal'. Hard acceleration just sucks the gas. Gently leave stop lights and plan lane changes so you don't need to floor it. That can save you hundreds of dollars a year.

Go a little slower on the freeway to San Francisco. Once you're going more than sixty-five miles an hour your fuel economy starts to drop dramatically. Leave early so you don't need to rush to be on time. And cruise control is your friend – steady speed uses less gas.

Plan errands ahead. Make fewer trips by combining errands.

Hey at current gas prices, a lead-foot might as well be a gold foot.

Express Transmissions
4825 West Lane
Stockton, California 95210
209-466-1111

Posted in the Fuel System category

Direct Fuel Injection Update From Express Transmissions

Posted February 9, 2012 10:50 AM

For those of you in Stockton California who pay attention to these things, you may have been hearing about the new direct injection engines and want to learn more about them. Some deliver the power of a V8 with the economy of a V6.

For example, in one family of engines the conventional V6 makes about 250 horsepower. The direct injection version of the same engine makes over 300 horsepower and gets essentially the same gas mileage. The turbocharged version makes over 350 horsepower.

So what are the differences from a conventional engine?

The core difference is in the fuel injection system. The system most vehicles use now is called a port injection system. The fuel injector squirts fuel into a port just outside the cylinder where it's then drawn into the engine with the air.

With a direct injection system, the injector squirts the fuel directly into the cylinder. The gain in power and economy come because fuel injected directly into the cylinder during the combustion cycle is burned much more efficiently.

First, the fuel is squirted in at hundreds of times more pressure, so it's atomized much better and burns cleaner and stronger. The other big advance is in electronics. Faster engine management computers can control the additional precision required to manage direct fuel injection.

Fuel injectors are precision instruments. They have to deliver a precise amount of fuel at exactly the right time. The design of the engine also dictates a particular spray pattern for the fuel. If a fuel injector is dirty or gummed up, it can't do its job as well. That means less power and worse fuel economy for your import and can lead to damaged fuel injectors.

Replacing fuel injectors isn't cheap. Direct injection injectors are even more expensive because of the extremely high-pressure they use. Same thing for diesel fuel injectors; we're talking mortgage payment-range to replace a set of diesel injectors.

A professional fuel system cleaning from Express Transmissions gets out the gum and varnish in the whole system, including the fuel injectors. Keep those injectors clean and they'll last a long, long time.

Posted in the Fuel System category

Service Center Standard and Procedures

Posted February 1, 2012 11:59 AM

All pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget important steps. It is also how you can assure a predictable outcome.

That is why Lodi and Linden automotive service centers have procedural standards for each service they perform. Technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, centers can assure a quality outcome. The job is done right every time and you are happy with how your car performs.

Each company trains its technicians to standards. The industry as a whole is very committed to standards of excellence and encourages individual service center operators to apply them to every vehicle they service.

An example is how service technicians grade problems and communicate their recommendations. If a technician tells you that a repair or replacement is required it must meet the following criteria:

1. The part no longer performs its intended purpose
2. The part does not meet a design specification
3. The part is missing

The technician may suggest repair or replacement if:

1. The part is close to the end of its useful life - just above discard specifications or likely to fail soon
2. To address a customer need or request - like for better ride or increased performance
3. To comply with maintenance recommended by the vehicle's manufacturer
4. Based on the technician's informed experience

Here are some examples:

An exhaust pipe has rusted through and is leaking. Replacement is required because the part has failed. If the pipe were rusted, corroded or weak, but not leaking, the technician may suggest it be replaced because it is near the end of its useful life and replacing it now may be more convenient for the customer.

Suppose a customer wants to improve his car's handling, but his shocks haven't failed. The technician may suggest replacement of the shocks to satisfy the customer's wishes.

Under these guidelines the service center must refuse partial service of a required repair if the repair creates or continues an unsafe condition. Let's say a customer has a cracked brake rotor. This is a dangerous condition that must be repaired. If the customer does not want to replace the rotor, but instead just wants new brake pads installed, the shop must ethically refuse the partial repair. That can be an upsetting conversation, but understanding that service centers operate under service standards and procedures is comforting. You want your service to be done right and to have confidence in your technician's recommendations.

The automotive service industry and Express Transmissions want the best for you and for you to keep coming back. AutoNetTV is committed to providing automotive maintenance information to help you be confident in your service decisions.

Posted in the Service Standards category

Fuel Saving Tip: Auto Myths Around Stockton

Posted January 24, 2012 2:55 PM

With high fuel prices in Stockton California comes lots of gas saving advice. Some of it, like what you hear on AutoNetTV, is really great. Some is myth. And some is just designed to prey on Stockton California people desperate to save some money on gas.

When you get one of those e-mails that's going around telling you how to save gas, try to think it through.

Does it really make sense? Does it defy the laws of physics?

Do some research on the internet or ask your Stockton California service advisor at Express Transmissions.

There aren't any magic pills you can drop in your gas tank and the government hasn't suppressed a device you can clamp on your fuel line to make your car run on air. Not even in Stockton!

So next time you get one of those e-mails, check it out with an automotive professional. You'll get more bang for your buck with an oil change or an engine air filter replacement.

We're Express Transmissions, give us a call at 209-466-1111 for good honest advice about your car.

Posted in the Fuel System category

Keeping Your Stockton Air Fresh When Driving With A Clean Cabin Air Filter

Posted January 19, 2012 11:05 AM

What is a cabin air filter? Is it:

A. A filter for your Stockton house?
B. A fresh, piney scent?
C. A filter for the passenger compartment of your car?

Clever you, it’s C.

A cabin air filter cleans the outside air before it comes into the passenger compartment. It filters out common Stockton air particles like dust, pollen, spores, bacteria, pollutants, exhaust gas, odors and even sparrows.

These high tech filters can block particles larger than 3 microns. By contrast, a grain of sand is about 200 microns.

Not all vehicles in Stockton have cabin air filters. They are fairly new on the scene. About forty percent of new vehicles sold in Stockton come with cabin air filters, but the number is growing every year.

Cabin air filters can make for a very nice driving environment. Your car can be a haven during our Stockton allergy season with very little dust and pollen getting into the cabin. However, the filter eventually gets clogged. When this happens, your heating and air conditioning flow can become restricted. The filter can even get kind of smelly.

Check your owner’s manual for recommended replacement intervals. Often, the owner’s manual forgets about the cabin air filter, so ask your service technician at Express Transmissions for a recommendation. It’s usually every year or 12,000 miles / 19,000 kilometers. Change it sooner if you drive in dusty conditions around the San Francisco area, or if you start to notice an odor from your ventilation system.

So keep your cabin air filter clean. It may not help with your brother-in-law in the backseat, but it will make your driving experience around Stockton more enjoyable.

Come by Express Transmissions and we'll take a look at your cabin air filter for you.

Posted in the Cabin Air Filter category

Engine Air Filter From Express Transmissions

Posted January 13, 2012 10:17 AM

You may have found yourself in the following situation: You go to get your oil changed and the service adviser at Express Transmissions recommends you get a new engine air filter. You say yes, but because you didn't know what an air filter is or what it does, but you were too embarrassed to ask.

First of all, you did the right thing by getting a new one. And, you should never be too embarrassed to ask for more information from any of our Express Transmissions staff. It's your money and you have a right to understand what you're paying for.

Let's review what an air filter does:

Air is the focus of this discussion. What is the air like outside in Stockton right now? Can you see any smog? Is it full of pollen? How about dust? Anyone in California with hay fever can tell you that there's plenty in the air that you can't see. Well, it's the engine air filter's job to clean that air before it goes into your engine, to mix with the fuel and be burned. Without an engine air filter, the inside of your engine would be extremely dirty from all the gunk that was burned in the cylinders.

Express Transmissions
4825 West Lane
Stockton, California 95210
209-466-1111

In fact, for every gallon of gas you burn, your engine needs 12,000 gallons of air. That little filter does a very big job. It's no wonder that the air filter gets dirty and needs to be replaced. Think about a vacuum cleaner. When the bag gets full of dust and dirt, the vacuum doesn't clean as well. It can't move enough air to create good suction. A clogged engine air filter is the same way - the engine can't get enough air to burn the fuel efficiently. That means less power and wasted gas.

That's why your manufacturer has recommended that you change your filter at regular intervals. Of course the conditions you drive in will affect how quickly the filter gets dirty. If you drive where it's very dusty or where there's lots of pollen or pollution, you may need to change the filter sooner. The filter is easy to check visually, so your service technician can quickly make the call. He might recommend immediate replacement, or simply let you know that it is getting close and that you'll need to replace it soon - like at your next oil change.

Because a severely dirty air filter hurts your fuel economy, many people find that a new air filter pays for itself in gas savings before the next oil change. They also make premium air filters that have been proven to increase your horsepower and torque. If more power is important to you, a high performance air filter is some of the cheapest horsepower you can buy.

The better your car breathes, the better it runs - kind of like people. And don't worry - if you have a question or don't understand a recommendation just ask.

Posted in the Fuel System category

Custom Wheels and Tires For Your Stockton Ride

Posted January 6, 2012 2:26 PM

It seems like everywhere you go in the San Francisco area you see custom wheels. Big trucks, little cars, mini-vans - it doesn't matter, people are expressing themselves with custom wheels. Some people want smaller tires and wheels - some want larger - and some want them enormous. So where do you start if you want new wheels? We suggest you start with your budget. We know, that sounds so practical. But if the look you're after goes beyond just new tires and wheels and enters into the world of suspension modifications, you need to be prepared for the additional cost.

Let's start with something easy - you want to give your ride a unique look and the stock wheel size is just right for you. One of the concerns you will have is that the new wheels have the same offset as your factory wheels.

First, what is offset? The wheel bolts onto the hub on the car's axle. The distance from the inside edge of the wheel to the point at which it bolts on, is the offset. If the new wheel has a different offset from the factory, the tires may rub on the inside or outside of the wheel well. That could lead to catastrophic tire failure.

Your tire and wheel professional at Express Transmissions can help you find the right size wheel - or install adapters to make your new wheels fit. All you have to do is pick from the hundreds of styles available.

Express Transmissions
4825 West Lane
Stockton, California 95210
209-466-1111

So, what if you want to upsize? Well, if it is just bigger wheels you want, but you want to keep the same overall tire diameter, that's pretty easy. The same offset concerns apply. You need to know that the tires will likely be a little bit wider than the originals and could rub when you make sharp turns. Your tire professional at Express Transmissions will help you avoid this.

It is also important to keep the same overall tire diameter because changing the rolling diameter can mess with your anti-lock brakes and stability control systems. Are you starting to see why you want to consult with a tire and wheel expert at Express Transmissions? Is "super-size me" your motto? If it is, you are going to have to lift your vehicle to make room for those huge tires. A mild lift doesn't require extensive modifications. An extreme lift means a lot of new hardware under the vehicle. It also means a lot of stock electronic systems need to be recalibrated to the new tire size. For example, your speedometer and odometer will give false readings if they aren't recalibrated.

You should also be aware of possible performance issues. Bigger tires and wheels weigh more. Experts refer to this as unsprung weight because it isn't held up by your suspension system. Increased unsprung weight affects performance in different ways than an equivalent amount of groceries or little soccer players in the passenger compartment. Acceleration is negatively affected. Stopping distances may also be increased - sometimes dramatically. If you want really big tires and wheels, you might need to upgrade your brakes to compensate.

Heading the other direction, some folks like to run smaller than standard wheels and lower the suspension. All of the same fitment issues still apply as well as calibration issues. Don't think that suspension modifications are a bad thing. Many systems actually improve ride, function and performance over the stock set-up.

Regardless of your budget, you want your vehicle to continue to do all the things you need it to do. Some of those show cars and trucks you see on TV look fantastic, but have been modified in ways that may not suit your needs. For example, if you put large rims on your SUV with low profile tires, you may be in for busted rims if you go off-roading a lot. There just isn't enough sidewall to absorb the impact of thumping over rocks.

Some people stuff the largest tires and wheels possible in their vehicles but have to severely restrict suspension travel so that the tires aren't rubbing all day. That can lead to a very harsh ride. Again, talk with your wheel professional about all of these things: how you drive, what look you are going for, your budget and what compromises you are willing to make.

At the end of the day, you're going to be rollin' out of there with one sweet ride.

Posted in the Tires and Wheels category

Why People In Stockton Hesitate to Get their Vehicle Serviced

Posted December 30, 2011 2:53 PM

A recent report stated that over 80 percent of the vehicles on our Stockton California roads have one or more service or repair that's needed, but hasn't been taken care of. Now that's a lot of undone service. That translates into something over 160 million vehicles in the U.S. alone. Some of the neglected items are minor. Others are serious safety concerns.

There are several reasons why we hesitate to take care of recommended services; especially services that our Stockton California automotive advisor recommends when we're in for something else, like an oil change.

The first issue boils down to comfort with car care. We don't always feel we know enough to make good decisions. Some of that can be attributed to the fact that vehicles are so reliable these days. They almost become an appliance. Of course you love your import, but if you don't have to worry about it breaking down all the time, you're not forced to think as much about preventive maintenance.

Perhaps your dad knew a lot about cars and always made sure they were taken care of. He was very comfortable dealing with his local Stockton California service advisor. People who don't know as much about cars hesitate to ask questions because they don't want to look ignorant.

It's human nature. But, there's so much to know in this world, we can't all be experts in everything. So we specialize. It's very important to ask questions of any specialist, whether it's your doctor, financial advisor or your automotive technician in Stockton, California.

Your auto technician at Express Transmissions wants your questions. We want you to understand the recommendation and why it needs to be done.

That brings us to the next issue; people say that they don't always know if they really need the service or if they are just being sold something.

At the heart, it speaks to trust. Do you trust your Stockton service center and your service advisor? Trust has to be earned and that takes time and experience. But you can shortcut the process when you realize that most of the recommendations are based on manufacturer's maintenance schedules.

In other words, "you don't have to trust me, you can trust your owner's manual".

Your Stockton service center has computer databases that contain the manufacturer's recommendations for almost all vehicles, so they don't need to rummage through your glove box to look for your owner's manual to know what to do.

Basically, the engineers who designed the car say "here's when you need to have it serviced". That's who makes the recommendation, not the technician. He's just reminding you.

Now you do need to trust your Stockton technician's experience and judgment from time to time. When he inspects your vehicle, he may find problems or concerns. He will explain things so that you can prioritize the concern and make a good decision about whether or not to have something done.

That brings us to the third issue; money. Often the concern is about spending the money to take care of a recommended service. Our money has many places it needs to go. And we have another list of places we want it to go. Auto maintenance isn't usually on either of those lists.

Look, everyone who works at Express Transmissions has a family budget, too. They can relate. Maybe a little look behind the scenes would be helpful.

Service centers like Express Transmissions invest heavily in training, diagnostic equipment and tools so that they can make repairs and perform services as efficiently as possible. And like any other business, they have labor costs, insurance, rent, utilities, shop and office supplies, taxes and so on.

We work hard to make sure that we diagnose the problem correctly and fix it right the first time. That's the only way we can maintain our reputation and remain in business. If we're not satisfying our customers and providing a good value, you won't come back and the service center won't be around for long.

When there is a real budget concern, your Stockton service center can help you prioritize the work that needs to be done and come up with a plan for taking care of it that works within your budget.

Let's say you have a serious problem with your brakes. That's a safety concern so a technician can't ethically say, well, let's put that off for a couple of months. What they can do is take care of the brakes now and address the cabin air filter or transmission service next month.

Posted in the Inspection category

Stockton Air Conditioning Service

Posted December 23, 2011 2:59 PM

Working up a sweat is a great thing to do in a gym around Stockton, but not in your car. When your car's AC System has a problem, you'll often feel it right away. The question is, how long do you put up with it? You know, the old comfort versus cost dilemma. But a more comfortable drive around Stockton has a lot of benefits, and keeping the AC System well maintained can help prevent expensive repairs.

A common cause for AC failure is water and air in the system. The system does not work as well with air in it. And water can cause rust that leads to damage of the A/C components. Also refrigerant, the stuff that makes the air cold, can leak out, reducing the efficiency of the system, making it work harder to try to cool the air. That is why periodically evacuating the air conditioning system and recharging it keeps the proper amount of clean refrigerant in the system so it cools better and lasts longer.

You should also run the air conditioner regularly, even in the winter, so that it lubricates itself and keeps the seals from drying out. The seals can crack and that leads to leaks. Your owner's manual will have recommendations for how often to service your air conditioner. Some service centers also have this information as part of their computer databases. Your service advisor at Express Transmissions can give you more information.

Express Transmissions
4825 West Lane
Stockton, California 95210
209-466-1111

Of course, if your AC currently isn't working right, then now is the time to get it checked. Many service centers such as Express Transmissions can inspect and test your air conditioning and offer evacuation and recharge services. This goes a long way to avoiding having to bring your air conditioner in for major repairs.

Recent environmental laws have stopped the manufacture of Freon, a refrigerant that was common in cars made before 1993. There is a very limited supply of Freon so the price is very steep. It may not be worth its weight in gold, but it probably is worth its weight in silver. If you have an older vehicle that uses Freon, you may want to consider having it retrofitted to use the new EPA-approved R134a refrigerant. It will pay for itself in the long run.

Posted in the Air Conditioning category